Skip to main content

What You Can Ask About

Your AI assistant can look up information about your shop's Tekmetric data. Here's everything you can ask about.

Quick Start​

Just ask in plain English! For example:

Show me all customers who haven't visited in 6 months
What repair orders are in progress?
Find John Smith's vehicle history

The AI will automatically use the right tools to answer your question.

Available Information​

🏪 Shop Information​

Look up your shop details, locations, hours, and settings.

Quick examples:

  • "Show me all my shops"
  • "What's my shop ID?"
  • "What are the shop hours?"

👉 Learn more about shop queries

👥 Customer Information​

Find customers, contact info, and account details.

Quick examples:

  • "Find customer Sarah Johnson"
  • "Show me customers from last month"
  • "Search for customers with email @gmail.com"

👉 Learn more about customer queries

🚗 Vehicle Information​

Look up vehicles by VIN, make/model, or owner.

Quick examples:

  • "Find Toyota Camrys"
  • "Look up VIN 1HGBH41JXMN109186"
  • "Show me 2020 Honda Accords"

👉 Learn more about vehicle queries

📋 Repair Orders​

Search repair orders by status, customer, date, or amount.

Quick examples:

  • "What repair orders are in progress?"
  • "Show me completed ROs from last week"
  • "Find estimates over $500"

👉 Learn more about repair order queries

🔧 Jobs​

Look up individual services on repair orders.

Quick examples:

  • "Show me jobs on repair order 12345"
  • "What jobs is Mike working on?"
  • "List today's completed jobs"

👉 Learn more about job queries

📅 Appointments​

Check scheduled appointments and availability.

Quick examples:

  • "Who's scheduled for today?"
  • "Show me next week's appointments"
  • "What time is John Smith's appointment?"

👉 Learn more about appointment queries

👷 Employees​

Look up employee and technician information.

Quick examples:

  • "List all technicians"
  • "Show me employee Mike Johnson"
  • "Who works at shop 123?"

👉 Learn more about employee queries

📦 Inventory (Beta)​

Check parts inventory and stock levels.

Quick examples:

  • "Show me inventory at shop 123"
  • "What parts need reordering?"
  • "Do we have brake pads in stock?"

👉 Learn more about inventory queries

📊 Analysis Tools​

Get comprehensive timelines and insights with intelligent formatting.

Quick examples:

  • "Analyze service history for vehicle 12345"
  • "Show me complete maintenance timeline for vehicle 67890"
  • "Get service history for customer John's Honda"

What's Different:

  • Fetches ALL historical data (automatic pagination)
  • Returns formatted timelines with intelligent categorization
  • Shows patterns, spending, maintenance adherence
  • Perfect for: customer conversations, identifying recurring issues

👉 Learn more about analysis tools

How to Ask Questions​

Be Natural​

❌ Don't worry about technical language:

  • "Execute get_customers with shopId=123"

✅ Just ask naturally:

  • "Show me customers from shop 123"

Be Specific When Needed​

❌ Too vague:

  • "Show me stuff"

✅ Clear:

  • "Show me repair orders in progress"
  • "Find customer John Smith"

Combine Information​

You can ask about related things:

Show me all repair orders for customer 123's vehicles
Find vehicles owned by customer Sarah Johnson
What appointments does customer 456 have this week?

Common Workflows​

Morning Routine​

What appointments do we have today?
What repair orders are in progress?
Who's scheduled to work today?

Customer Call​

Find customer John Smith
What vehicles does John own?
Analyze service history for John's 2020 Honda
Does John have any open repair orders?

End of Day​

What's still in progress?
Show me tomorrow's appointments
Any estimates waiting for approval?

Tips for Better Results​

  1. Start Simple - Ask one thing at a time
  2. Use Names - Customer names, employee names work great
  3. Use Dates - "today", "last week", "January" all work
  4. Follow Up - Ask follow-up questions to dig deeper
  5. Shop IDs - Include shop ID when you have multiple locations

Can't Find Something?​

If the AI can't find what you're looking for:

  1. Try rewording - Ask the same thing differently
  2. Be more specific - Add more details
  3. Check the data - Make sure it exists in Tekmetric
  4. Check examples - See usage examples

Need More Help?​

Privacy & Safety​

Remember:

  • ✅ All queries are read-only - nothing gets changed
  • ✅ Your data stays secure
  • ✅ The AI doesn't save your shop information

You can ask freely without worrying about messing anything up!